Client Referrals

May 6th, 2026: We are currently not accepting new clients in our service. A new update will be made within a few weeks. For other options, please visit the Regroupement des popotes roulantes du Québec website.

Santropol Roulant is committed to working with individuals experiencing social isolation, precarity, and a loss of autonomy. If you would like to refer someone to our services, please read the following information.

eligibility Criteria

Loss of Autonomy

Clients you refer to us should be persons who are having difficulty getting their nutritional needs met. This may be due to cognitive loss, mental health issues, or reduced physical mobility (ageing, accident, illness).

Social Isolation

We serve clients who live alone and/or are socially isolated. In exceptional circumstances families or couples are considered.

Precarity

Our service prioritizes those living in precarious circumstances who are unable to use other free services and are unable to reheat frozen meals.


How to make a referral

Before making a referral, please review the below details:

Check our delivery area

Please check the map below to see if your client falls in our delivery territory. 

Have this info handy

  • Name
  • Address
  • Phone number
  • Date of birth
  • Language of client
  • Reason for referral
  • Behavioral issues
  • Any other information you think we should have.

Follow up

Once you’ve made a successful referral, the client manager will follow up with client to explain the service, and speak to them about their nutritional needs. The client manager is always glad to hear from you and will follow up when necessary.

Our service being at maximum capacity, the access to the form is suspended until further notice.

Our delivery zones

Enter your address in French to check if it located within one of our delivery routes.

Hello, World!

How our service works

To have more information about the service we provide and discuss it with the person you are referring, you can take a look at this document which sums it up.