Client Referrals

We are currently only accepting new clients in Centre-Sud, Côte-des-Neiges and Downtown, with limited availability in McGill and NDG. View delivery areas.

Note that it may take 1-2 weeks to receive a reply to a referral, and that submitting a referral do not guarantee access to our service.

Please call 514-284-9335 for any questions. Thank you!

Santropol Roulant is committed to working with individuals experiencing social isolation and a loss of autonomy. If you would like to refer someone to our services, please read the following information.

eligibility Criteria

Loss of Autonomy

Clients you refer to us should be persons who are having difficulty getting their nutritional needs met. This may be due to cognitive loss, mental health issues, or reduced physical mobility (ageing, accident, illness).

Social Isolation

We serve clients who live alone and/or are socially isolated. In exceptional circumstances families or couples are considered.


How to make a referral

Before making a referral, please review the below details:

Check our delivery area

Please check the map below to see if your client falls in our delivery territory. 

Have this info handy

  • Name
  • Address
  • Phone number
  • Date of birth
  • Language of client
  • Reason for referral
  • Behavioral issues
  • Any other information you think we should have.

Follow up

Once you’ve made a successful referral, the client manager will follow up with client to explain the service, and speak to them about their nutritional needs. The client manager is always glad to hear from you and will follow up when necessary.

If you are ready to make a referral, please click the button below to fill out the online form. If you have any questions, give us a call at 514-284-9335.

Delivery Areas