Client Referrals

Santropol Roulant is committed to working with individuals experiencing social isolation and a loss of autonomy. If you would like to refer someone to our services, please read the following information.

eligibility Criteria

Loss of Autonomy

Clientele you refer to us should be persons who are having difficulty getting their nutritional needs met. This may be due to cognitive loss, mental health issues, or reduced physical mobility (ageing, accident, illness).

Social Isolation

We serve clients who live alone and/or are socially isolated. In exceptional circumstances families or couples are considered.


How to make a referral

To make a referral please fill out the form, or call us at 514-284-2771 to speak with the client manager, Jean-François.

Check our delivery area

Please check the map below to see if your client falls in our delivery territory. Please note that we currently are not accepting new clients on the Centre-Sud, Côte-des-Neiges, McGill and NDG routes.

Have this info handy

  • Name
  • Address
  • Phone number
  • Date of birth
  • Language of client
  • Reason for referral
  • Behavioral issues
  • Any other information you think we should have.

Follow up

Once you’ve made a successful referral, the client manager will follow up with client to explain the service, and speak to them about their nutritional needs. The client manager is always glad to hear from you and will follow up when necessary.

Click here to access the referral form.