Client Referrals

April 25, 2024: At the moment, we still have the capacity to accept a few new clients in our service. To make sure the person you refer is eligible, we invite you to read the eligibility criteria below and take a look at our delivery zones. For more details, please call us at 514-284-9335. A Meals-on-Wheels coordinator will give you more information.

Santropol Roulant is committed to working with individuals experiencing social isolation and a loss of autonomy. If you would like to refer someone to our services, please read the following information.

eligibility Criteria

Loss of Autonomy

Clients you refer to us should be persons who are having difficulty getting their nutritional needs met. This may be due to cognitive loss, mental health issues, or reduced physical mobility (ageing, accident, illness).

Social Isolation

We serve clients who live alone and/or are socially isolated. In exceptional circumstances families or couples are considered.

How to make a referral

Before making a referral, please review the below details:

Check our delivery area

Please check the map below to see if your client falls in our delivery territory. 

Have this info handy

  • Name
  • Address
  • Phone number
  • Date of birth
  • Language of client
  • Reason for referral
  • Behavioral issues
  • Any other information you think we should have.

Follow up

Once you’ve made a successful referral, the client manager will follow up with client to explain the service, and speak to them about their nutritional needs. The client manager is always glad to hear from you and will follow up when necessary.

If you are ready to make a referral, please click the button below to fill out the online form. If you have any questions, give us a call at 514-284-9335.

Our delivery zones

Enter your address in French to check if it located within one of our delivery routes.

Hello, World!

How our service works

To have more information about the service we provide and discuss it with the person you are referring, you can take a look at this document which sums it up.